Some Companies like yours who recently chose Caliq to support their entire operation

Selecting a new business system is more than a decision to implement some new software into your business. You are joining a new client community with whom you should have common interests and goals, with whom you probably share common challenges. You are also choosing a new partner upon whom you will depend for many years, who will make a difference to the way your business develops. Meet a few of the businesses that have selected us, our software and joined our community and are now taking advantage of the many benefits.

The Libra Company, based near Cambridge, is a family owned business, established in 1972, which designs, imports and wholesales one of the largest and most diverse collections of interior design accessories, homewares, giftware, lighting, furniture and wall décor across Europe.

MD Paul McLaughlin sought to replace their Access Accounts system in order to find a solution capable of supporting their growing operation and their drive for constant improvement to customer service. Paul and his team selected Caliq in 2014 after considering a number of the prominent solutions available.

2015 saw the implementation of Caliq which is now providing support to every aspect of their business from product design and launch, buying and merchandising, sales and marketing, warehouse management and financial and management accounting.

Libra have implemented the Caliq mobile warehouse management system which enables the warehouse team to perform all operations via hand-held bar code scanning terminals which has seen a significant improvement in efficiency and warehouse space utilisation.

A raft of business dashboards from the Caliq BI module deliver powerful real-time data to management across every aspect of the business and provides instant access to key customer performance data for the field sales team via iPads and smartphones.

“The Caliq team worked tirelessly to implement a seamless launch. Their innate understanding of our industry, ongoing support and evolution of their product is second to none. “

Paul McLaughlin, Managing Director
The Libra Company

Garden Trading are an established and well-known brand of distinctive garden and interior products, that are well designed and practical with their trade mark classic clean lines and colours.  Their range covers furniture, kitchen, garden, household, storage and lighting products which are now found in major retail chains, independent stores and garden centres across the UK and beyond.

In 2014 Garden Trading had outgrown their Sage software and after an extensive evaluation of the various options available, selected Caliq as the platform to support their rapidly expanding business.

Caliq is now at the centre of their business, supporting the full life cycle of product design and launch, buying and merchandising, sales and marketing, warehouse management and finance.

Caliq provides a single central repository for all product data, one point of maintenance, feeing out to trade and retail websites and iPads for field sales and trade show ordering.

Garden Trading have implemented the Caliq Mobile Warehouse Management system enabling all warehouse transactions to be performed using hand-held bar code scanner terminals.  This has enabled them to transform their warehouse operational efficiency and space utilisation, from container arrival planning to the pick pack and despatch process.

”Caliq has been a revelation and there is no doubt that we have hugely increased our efficiency since we implemented the system. The Caliq team have been outstandingly professional throughout the process”.

Jon Holloway, Managing Director
Garden Trading Ltd

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One World Trading are a leading supplier of homewares to major retail chains, independent stores and the consumer.  With two warehouses and a showroom, online trade and retail e-commerce websites and a retail store, One World use Caliq across their entire multi-channel operation.

With over 3,000 active product lines, the range extends across furniture, lighting and accessories for the home and garden.

One World sought to replace their Sage system with a solution that would support their ambitious growth plans and selected Caliq from all the leading business systems.

Caliq now supports all aspects of their operation, integrating with all channels including website, store and iPads and we continue to work closely together on new developments each year as their needs and imaginations develop.

“It was important for us to deal directly with a product author who was experienced with all aspects of our sector and willing to develop aspects of the system that were important to our operation. In this respect Caliq was unrivalled for us. The system touches all aspects of our business and has enabled us to improve our accuracy, enhance our customer service and has provided us with a solid base to grow in the future. Nothing is ever too much for the Caliq team”.

Jason Bensohn
One World Trading Ltd

Transomnia have been designing and sourcing giftware and home accessories for over 35 years, supplying retailers throughout the UK and Europe from small independents to large high street retail groups.

Based just outside Tunbridge Wells, their purpose-built premises and showroom are the hub of their operation from creation of initial designs through to order despatch via their modern warehouse operation.

Transomnia’s earlier systems used a combination of a home-grown Access database, a series of Excel files and an off-the-shelf financial package. This system allowed them to extract almost any information they needed but over the years had grown cumbersome and it was becoming increasingly difficult to maintain data integrity across the 3 different applications.

Having spent a significant amount of time evaluating all of the leading software solutions for import/wholesaling businesses, Transomnia finally selected Caliq as the best fit for their needs.  Not only did Caliq tick more boxes than any other possible solution, but the directors of Transomnia felt that Caliq’s “will listen, probably can do” approach to new ideas gave them a clear advantage over their competitors, who appeared to have a less flexible mind-set and to be offering less flexible systems.

With Transomnia’s focus being on providing a customer service that is second to none, every aspect of customer communication and documentation was examined and processes put in place to enable Transomnia’s customers to be kept informed at all times about orders, back-orders, new products and their buying trends.

Caliq is not just the financial nerve centre of the business but is also the central repository for all product data, supporting their transactional website and iPads used by their field sales team and at trade shows.

“Having now used Caliq for almost 3 years, Transomnia are delighted with the way Caliq handles all of our business processes and the extent of the information that that we can now extract from it. The information we now have at our fingertips is not only much better than we had before but is much more easily obtainable. We are confident that Caliq not only saves significant administration time, but has resulted in us being able to offer better customer service, as well as being able to keep a closer eye on the KPIs of the business”.

Shane O’Mahony, Managing Director

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Hill Interiors first started trading 42 years ago, selling antiques and reproduction items in a small retail outlet in Thirsk in North Yorkshire. Due to continued diversification and growth, the company now operates from a 200,000 sq ft warehouse, servicing in excess of 4,500 trade accounts and sourcing 2,500 products from over 100 countries.

These include furniture, accessories, lighting and gifts for the home and garden. The products can be found being sold by interior and furniture shops, garden centres, hardware stores, online traders and even some castles!

The company relied heavily on Sage 50 software throughout its growth, but by 2011 it became obvious that this was not performing in terms of speed and the information it provided to aid important business decisions.

Having found out about Caliq, investigations began with them looking at Sage 200, SAP and MS Dynamics Nav as well as Caliq

It was quickly obvious what significant improvements Caliq would bring, being well ahead on stock management and addressing the integration needed to monitor and control the stock in the company’s retail units. Full analysis of what was selling through that channel was also available as standard.

Before and during the implementation, the Caliq team met and spoke to everybody about their roles, and left no stone unturned to ensure the system would fit perfectly.

“Caliq fits our line of business. With the information it contains, there is nothing you can’t see. The system effectively runs itself leaving staff to be efficient, sell, provide service and not get involved in unnecessary tasks.  It’s a treasure chest of information at your fingertips! A comprehensive and easy to use system that makes every working day a whole lot easier.”

Julian Potter – Managing Director
Hill Interiors

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